I'm not surprised that people are getting different answers depending on who they talk to at the IDPH. It seems to have been that way for a while. Some at IDPH say provisional access is for the Opioid program only, some say you need card in hand to change dispensaries, some will tell you whether you're approved or not, some will give you your QP #, etc. It's completely inconsistent, which tells me that the office is being very poorly managed. It looks like there's a lot of kicking the can down the road, hoping someone else will fix things later.I got mine by just asking questions, I said " I am registering on the Cannabis Pilot site and need some type of QP number" and he read it off and I wrote it down. It was a guy I talked to myself he also told me when my card actually shipped.