Sol-Skin, let the journey begin...

diggs99

diggs99

Well-Known Member
grisbi said:
yes i definitly know what you mean, i cannot say anything against that !
hope you will get answer really soon ( was one of the first witch bought solstrip, was verryyyyyyy long ^^)
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Thanks man, im sure it will all get sorted and hes just been very busy. Some form of communication or response would go a long way to easing minds tho lol.

Rocket Soul said:
Try direct emails.
[email protected]
[email protected]
[email protected] - seems like marks family doesnt get to travel and is good at mailing back. But as far as i i understand, cutter dont do status updates. Even if something is out of stock they will generally just wait until its in stock with no real communication.
I ended up calling them in the end and got my stuff sent out. You may need to do this too.
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Ok great, maybe ill try one of those options, i only used the DM feature here and the chat feature on Cutter.

Not trying to make this a big deal, i would just like to know whats up with the order and when i should expect it to get here. I have plans and those strips are the main attraction lol
 
S

sethimus

Well-Known Member
diggs99 said:
Thanks man, im sure it will all get sorted and hes just been very busy. Some form of communication or response would go a long way to easing minds tho lol.
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each email takes a few minutes of your time. mix in redundant questions from lazy ppl like @Airwalker16 and you can hire one person just to answer emails. which would make the product more expensive. looks like they save that money and rather spend the time on the products...

so far every one got their stuff, else you would read about it here
 
diggs99

diggs99

Well-Known Member
sethimus said:
each email takes a few minutes of your time. mix in redundant questions from lazy ppl like @Airwalker16 and you can hire one person just to answer emails. which would make the product more expensive. looks like they save that money and rather spend the time on the products...

so far every one got their stuff, else you would read about it here
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Oh im not concerned about getting what i ordered, i know they are legit and busy. My issue is time.


I agree with what your saying and understand how busy they must be, but i dont think im being out of line by asking the question or wondering whats up with the order.
 
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diggs99

diggs99

Well-Known Member
Have to admit where i was wrong/mistaken. It hasnt been 10 days, its been 8 days. Then the weekend comes out of that as well. So business days, its prob only been 5-6 days, i dunno. seemed like longer, obv i was mistaken.

i guess its me being impatient .
 
Airwalker16

Airwalker16

Well-Known Member
sethimus said:
each email takes a few minutes of your time. mix in redundant questions from lazy ppl like @Airwalker16 and you can hire one person just to answer emails. which would make the product more expensive. looks like they save that money and rather spend the time on the products...

so far every one got their stuff, else you would read about it here
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Seriously, quit talking shit about me and dawging me.
 
GreeneryBob

GreeneryBob

Well-Known Member
Airwalker16 said:
All of those are in-set onto heatsinks? TheThen a solid piece on top with cut outs?
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yes for the 288s and 96elites, no for the cutter strips, just so much thermal paste, so so much thermal paste, ugh.

I plan on running them softly, no higher then 525mA, 4 strips per XLG-50-AB
 
GreeneryBob

GreeneryBob

Well-Known Member
@welight
the website states that the super blues have:
"Super Blue(15) 2x 385nm, 1x 400nm, 1x 410nm, 2x 410nm, 2x 440nm, 4x 450nm, 3x 475nm"

what is with the 1x 410nm AND 2x 410nm, are they different brands or are one of them 405 or 420 and not 410
 
welight

welight

Well-Known Member
GreeneryBob said:
@welight
the website states that the super blues have:
"Super Blue(15) 2x 385nm, 1x 400nm, 1x 410nm, 2x 410nm, 2x 440nm, 4x 450nm, 3x 475nm"

what is with the 1x 410nm AND 2x 410nm, are they different brands or are one of them 405 or 420 and not 410
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Yes that is a typo. I have fixed that. The 2 leds repeated as 410 are in fact Semileds 420nm
Cheers
Mark
 
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