Anyone ordered from Substrate Genetics?

420nstargazer

Well-Known Member
Was it ever confirmed that TDT got in trouble with LE? I've read that more through this IHG/greenline fiasco than when TDT was down/first week back
 

Triple oh gee

Well-Known Member
Was it ever confirmed that TDT got in trouble with LE? I've read that more through this IHG/greenline fiasco than when TDT was down/first week back
no it hasn't...was all just speculation...and they didn't play games with their customers thru social media for 10 days after.....how many diff story have we heard for the reason sub went down..I just hope he takes care of any paid orders hanging in the balance, I personally won't use them again ,but that's me just my .02
 

ogtank

Member
I really have no idea...means substrate really shut it down...was feeling heat and didn't wanna accept anything potentially incriminating? I'm just wondering if everything that has arrived to their po box has been refused and returned
Like a few others here, I went and did some research around the web. I looked up anything and everything containing "substrategenetics.com".

And I Found the Following:

Screenshot_2016-04-01-14-22-50.png Screenshot_2016-04-01-14-23-13.png Screenshot_2016-04-01-14-23-40.png Screenshot_2016-04-01-14-24-16.png Screenshot_2016-04-01-14-30-15.png Screenshot_2016-04-01-14-37-20.png

I highly doubt I'll be seeing that Money again.

And those Seeds..... They're gone...

Why Cancel/Block/Delete every Account you have?

The Facebook page was the only one still up, but it's newest update was from January 9th 2016...
 
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ogtank

Member
Oh man you prolly got the last shipment out
I didn't get an email or tracking that confirmed anything. All I got was a charge on my credit card for the amount I paid.

Can I send you a message?

I'd really like to know what time it was so I can check it against mine.
 

ogtank

Member
So just seen on IG that sub is back. Subsgenetics is the new handle. Be interesting to see how this goes down.
Could you possibly post (if that's okay to do here) the link or send it to me?

I have scraped the web for anything containing "Subsgenetics" and I couldn't find anything anywhere...
 

Gonefishn7420

Well-Known Member
@ogtank no prob. If you can't find it look at poweredbydiesel on IG that's where I found it.
Edit: you used a credit card to pay? That's odd every order for me only options were cash or money order. Including my last order an that was recent.
 

ogtank

Member
If the server got screwed up, who knows what could have happened to the site.

I have used a CC every time. Look in your messages.

Before this last order, I paid with a CC (but it was awhile back).

Maybe as the site was taking a sh*t, it malfunctioned? Who knows.

If that's really him, then I am stoked everything is alright.

Kinda feel bad about worrying/complaining so much.

But at the same time, I think my level of frustration is justifiable. Wouldn't you be worried/pissed?

I just sent him a text. Hoping I will hear back.

Someone must have deleted all his other accounts if that's really him on the new IG.
 
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Gonefishn7420

Well-Known Member
Only reason I seen/believed it was the real was that it was posted by pbd an said something like substrates new account. Don't quote me on it exactly but it's posted on there
 

Norcalknugs

Well-Known Member
From in house genetics ig pageScreenshot_2016-04-02-19-28-05.pngHope you guys get your stuff. I tried to order a pack of pugs breath right before this went down. I did not see a option for cc for checkout, all it said was I would get an email with details on where to send cash/money order. Waited a week or 2 and never heard anything. So I emailed, dude seemed oblivious, asking if I had sent payment, when I had asked for a mailing address in original email. Went back and forth a few emails, him never really answering my questions. Finally he asks how I would like to pay. I say cc, he tells me I can do PayPal or Google Wallet. I never saw these options at check out mind, and trust I looked, didn't want to wait on money order. So I tell him Google Wallet would be great and told him my account was under my email and to please invoice me, or tell me how to send it to him. Never heard back. Definitely dodged a bullet on that one. I will certainly never be doing business with them in the future. For him to leave all these people hanging with no explanation for so long. Then come out with a new IG, his first post should have been a explanation/apology. Just my 2 cents.
 

hockeybry2

Well-Known Member
I didn't get an email or tracking that confirmed anything. All I got was a charge on my credit card for the amount I paid.

Can I send you a message?

I'd really like to know what time it was so I can check it against mine.
I think an email should have been automatically generated when you made your purchase right? When did you make the purchase?
 

hockeybry2

Well-Known Member
From in house genetics ig pageView attachment 3648350Hope you guys get your stuff. I tried to order a pack of pugs breath right before this went down. I did not see a option for cc for checkout, all it said was I would get an email with details on where to send cash/money order. Waited a week or 2 and never heard anything. So I emailed, dude seemed oblivious, asking if I had sent payment, when I had asked for a mailing address in original email. Went back and forth a few emails, him never really answering my questions. Finally he asks how I would like to pay. I say cc, he tells me I can do PayPal or Google Wallet. I never saw these options at check out mind, and trust I looked, didn't want to wait on money order. So I tell him Google Wallet would be great and told him my account was under my email and to please invoice me, or tell me how to send it to him. Never heard back. Definitely dodged a bullet on that one. I will certainly never be doing business with them in the future. For him to leave all these people hanging with no explanation for so long. Then come out with a new IG, his first post should have been a explanation/apology. Just my 2 cents.
Now that I think about it, you're right. I didn't pay anything at the time of my purchase and he sends instructions about payment
 

ogtank

Member
I think an email should have been automatically generated when you made your purchase right? When did you make the purchase?
I think it was through Square (Square-something)?

I am trying to find the email so I can have them call my bank and try and cancel the charge.

I think they're going to do it :-)
 

ogtank

Member
I think an email should have been automatically generated when you made your purchase right? When did you make the purchase?
The First Purchase I made:

Screenshots_2016-04-02-21-02-12.png Screenshots_2016-04-02-21-00-47.png Screenshots_2016-04-02-21-01-53.png

I am still looking for the other one. But this is what I received after paying via CC.

This was the first order I made that got messed up accidentally (back a few posts I explain I think).
 

Triple oh gee

Well-Known Member
My Bank just Reversed it ! ! !

They said because they couldn't contact the business, that it was okay to do (once a year).

Going to put in an order tonight once it clears (overseas this time) :-)
Good news og tank glad u got ur bread back and can get ur beans elsewhere.......to many good banks out here that will send ur shit rite away and not screw ya around..congrats tank
 
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