this thread was started to warn and inform anyone who is going to buy a chiller or other products from hydro innovations, on what you can expect from there customer service, and business ethics. LEARN from my mistakes below are emails between me and the owner of H.I. I have had a compressor go out after 8-10 weeks due to a leak in refrigerant leak from a manufacture defect, the unit tests at 70% of were it should, and the biggest was they sold me 5 hp compressors on the spec sheet, gave me 4 hp compressors, and then lied about ever writing the spec sheet until i caught them through email.
I told*a couple of time*$11,500 and the third time you asked me I made the mistake of telling you the wrong price.
*
I sent a text to Shawn with the pricing and here is an email that I sent to him also. Have Wes call me, I will explain the situation to him. Surely he had been quoted before yesterday off of the pricing that I had given to him before. Im surprised that Shaw did not catch this either since this was the 3rd time it was discussed.
*
Shawn,

*
Specs:
Included but not limited too*
-Split unit twin 5 ton Goodman unit complete with a total of 10 ton in single phase 240v 13 seer
-twin fans for condensing unit with variable fan speed
-hard start kit for both scroll compressors
-5hp compressor wired in series
-outside dimensions must be less than 7x4 for condenser package
-upgrade to 1.5 HP pump
- stainless steel 55 gallon res
-Separate box for both 5hp compressors with screw on quick connect lines fully charged including unit with 8 to 10 ft lines mounted on the short side of condenser
-3 used 2 ton heat exchanges with fans
-manifold with 3 ports for feed and return, sold separately
- 4 thermostats
*
Notes from Pat 
twin fans should say; fan motor for each condenser to contain low ambient fan cycle switch
5ton units controlled in two stages by temp controller
cabinet inside to contain; pump, tank, both compressors and controls,pre charged refrigerant lines with quick connects, 12 ft
*

I told*a couple of time*$11,500 and the third time you asked me I made the mistake of telling you the wrong price.
*
I sent a text to Shawn with the pricing and here is an email that I sent to him also. Have Wes call me, I will explain the situation to him. Surely he had been quoted before yesterday off of the pricing that I had given to him before. Im surprised that Shaw did not catch this either since this was the 3rd time it was discussed.
*
Shawn,

*
Specs:
Included but not limited too*
-Split unit twin 5 ton Goodman unit complete with a total of 10 ton in single phase 240v 13 seer
-twin fans for condensing unit with variable fan speed
-hard start kit for both scroll compressors
-5hp compressor wired in series
-outside dimensions must be less than 7x4 for condenser package
-upgrade to 1.5 HP pump
- stainless steel 55 gallon res
-Separate box for both 5hp compressors with screw on quick connect lines fully charged including unit with 8 to 10 ft lines mounted on the short side of condenser
-3 used 2 ton heat exchanges with fans
-manifold with 3 ports for feed and return, sold separately
- 4 thermostats
*
Notes from Pat 
twin fans should say; fan motor for each condenser to contain low ambient fan cycle switch
5ton units controlled in two stages by temp controller
cabinet inside to contain; pump, tank, both compressors and controls,pre charged refrigerant lines with quick connects, 12 ft
*