balast problems

hello i have a galaxy 400 electric ballast and i have been using it with no problems until now for some reason it will not stay on it goes off and on all by it self seems to me it happens every 2 min on the dot it went off at 5:56 and turned back on at 5:58 then off at 6:02 and back on at 6:04 it keeps doing this help would be well appreciated thank you.

maybe the starter, (or whatever its called)

does the lamp fully turn on? if not then its because it doesnt manage to give the bulb enough electricity to start. ending up trying again and again.

yea it fires right up like it should but only last 2 mins

That's really freakin weird... Is there any manufacturer phone support or at least a warranty??

its 3 years old prob haves only 500 hours on run time every one i know is stumped and its my only 1 had to go back to florescent grow lights....sucks but had no choice and no support number

You might be experiencing voltage surge (if it has a breaker or relay) and it could be sending to much current so it trips the relay/breaker. Otherwise you might have a short in the power supply. It would short when enough current is reached (2mins). Inspect wires. Clean connections. Try different outlet. I'd take it apart, but thats just me......They are very basic on the inside. If you have electrical experience they are not hard to diagnose. Otherwise send it in or get another one. If it makes you feel any better, on Monday my work's $50k power supply blew up on me. 640A at 1kv blew a solid 3" thick brass shunt plate off it's bolts on a server rack and flying by my head R.I.P Sorenson, you will be missed!

What kind of bulb is it? It could be "cycling" in which case you would need to get a new bulb.

it is a ge lucalox lu 400watt

ernstp89 said:

its 3 years old prob haves only 500 hours on run time every one i know is stumped and its my only 1 had to go back to florescent grow lights....sucks but had no choice and no support number

Click to expand...

They come with a 5 yr warranty (full rebuild first 3)

Tech support #s

Vancouver wa 360 883 8846
ontario ca 909 930 1990
nashville tn 615 622 8200
pompano beach fl 954 633 2725

HPS bulbs last forever (24,000 hours) but there are a few that go out prematurely. Could also be a frequency mismatch between the ballast and the bulb. Most electronic ballasts operate at high frequencies and if you use a 50/60hz bulb it could kill it pretty quick.

Kiboko said:

They come with a 5 yr warranty (full rebuild first 3)

Tech support #s

Vancouver wa 360 883 8846
ontario ca 909 930 1990
nashville tn 615 622 8200
pompano beach fl 954 633 2725

Click to expand...

Nice find man I tried to find info for him earlier but my google skills failed me lol. +rep