so last week, i needed to use them and opened their app to see what type of ETA there would be ie; how many drivers were in my area and how long it would take for them to get me to my destination.
well, as it happens (although i didn't know at the time) they have a new customer tracking system they launched this week which they advertised on radio. 'never miss your uber driver again'..
apparently when you open the app and put your location in, it alerts drivers in the area that there is a potential rider to be picked up. it gives them the address too even though you're just looking and haven't ordered the ride.
so i'm still getting ready and the guy calls me about 15 minutes later. identifies himself as my uber ride. told him i didn't order and wouldn't be ready for at least another 10 minutes. he gets all pissy and says he was already outside my door waiting for 10 minutes.
so he had the ability to cancel the ride which he did..software asked why..it had 8 different options pre-loaded and i chose 'ETA too long'. the guy tried to charge me $6 and then once i chose the reason for cancel trip (which i didn't order) he BLOCKED me for the whole day from uber.
so i went to lyft
the good mean fun..when you open the app they are notified and like sharks sniffing blood they circle your area location..all of a sudden they stop and start driving in these little tight circles or keep turning a corner or doing a u-turn at each light..try it! you'll see..have fun!
well, as it happens (although i didn't know at the time) they have a new customer tracking system they launched this week which they advertised on radio. 'never miss your uber driver again'..
apparently when you open the app and put your location in, it alerts drivers in the area that there is a potential rider to be picked up. it gives them the address too even though you're just looking and haven't ordered the ride.
so i'm still getting ready and the guy calls me about 15 minutes later. identifies himself as my uber ride. told him i didn't order and wouldn't be ready for at least another 10 minutes. he gets all pissy and says he was already outside my door waiting for 10 minutes.
so he had the ability to cancel the ride which he did..software asked why..it had 8 different options pre-loaded and i chose 'ETA too long'. the guy tried to charge me $6 and then once i chose the reason for cancel trip (which i didn't order) he BLOCKED me for the whole day from uber.
so i went to lyft
the good mean fun..when you open the app they are notified and like sharks sniffing blood they circle your area location..all of a sudden they stop and start driving in these little tight circles or keep turning a corner or doing a u-turn at each light..try it! you'll see..have fun!