one bank of less have failed

RustyShacklefurd

Well-Known Member
I have a 300w Apollo horticulture led panel, which is half way through flowering my current grow, and half of the diodes have gone out

the light is still under warranty and I have contacted them directly, I'm just waiting for a response,

I have some electronics background through school while taking my apprenticeship as an electrician but it is limited knowledge

my question is if I open the unit to check connections to the power supply or test the diodes with my meter will this void any warranty that applies

I do have some supplemental led bulbs in so my wattage isn't too low but seeing as I'm in flower I was hoping to sort this out without voiding warranty relatively quickly, even if it means scrapping a diode or two, in order to complete the circuit
 

RandomHero8913

Well-Known Member
I have a 300w Apollo horticulture led panel, which is half way through flowering my current grow, and half of the diodes have gone out

the light is still under warranty and I have contacted them directly, I'm just waiting for a response,

I have some electronics background through school while taking my apprenticeship as an electrician but it is limited knowledge

my question is if I open the unit to check connections to the power supply or test the diodes with my meter will this void any warranty that applies

I do have some supplemental led bulbs in so my wattage isn't too low but seeing as I'm in flower I was hoping to sort this out without voiding warranty relatively quickly, even if it means scrapping a diode or two, in order to complete the circuit
Usually just looking at something voids the warranty. It may just be a bad driver. You could probably check for yourself but again if they say you’ve opened it your warranty may be gone. You can always give them a call and ask. I’ve heard a lot of companies will either send you the part to fix yourself or at least give you the go-ahead to open it up with them on the phone to help diagnose.

Again my bet it a faulty driver. If that’s the case they are easy to swap out.

Oh! If you decide to open it up you could swap the drivers to see if that is the problem. You probably have two drivers in there
 

RustyShacklefurd

Well-Known Member
Usually just looking at something voids the warranty. It may just be a bad driver. You could probably check for yourself but again if they say you’ve opened it your warranty may be gone. You can always give them a call and ask. I’ve heard a lot of companies will either send you the part to fix yourself or at least give you the go-ahead to open it up with them on the phone to help diagnose.

Again my bet it a faulty driver. If that’s the case they are easy to swap out.

Oh! If you decide to open it up you could swap the drivers to see if that is the problem. You probably have two drivers in there
tried calling unfortunately they're closed for the weekend so I have sent an email, just don't want to lose warranty and have to buy a new driver myself
 

GBAUTO

Well-Known Member
When I had a similar issue with one of my King lamps and I contacted them and told them about being able to troubleshoot the electronics they told me what to check. Mine turned out to be a problem with the PCB not the drivers. At this point it isn't going to make a difference getting the lamp fixed if you wait till next week. Pretty simple to isolate where the problem lies, though.
 

nfhiggs

Well-Known Member
Usually just looking at something voids the warranty. It may just be a bad driver. You could probably check for yourself but again if they say you’ve opened it your warranty may be gone. You can always give them a call and ask. I’ve heard a lot of companies will either send you the part to fix yourself or at least give you the go-ahead to open it up with them on the phone to help diagnose.

Again my bet it a faulty driver. If that’s the case they are easy to swap out.

Oh! If you decide to open it up you could swap the drivers to see if that is the problem. You probably have two drivers in there
Actually it does not. US Court cases have supported the consumers right to examine and inspect the interior of electronic devices. Warrantees are only voided if it is obvious the interior components have been physically damaged in some way by opening it up.

I agree its most likely a driver or a loose connection on a driver.
 

RandomHero8913

Well-Known Member
Actually it does not. US Court cases have supported the consumers right to examine and inspect the interior of electronic devices. Warrantees are only voided if it is obvious the interior components have been physically damaged in some way by opening it up.

I agree its most likely a driver or a loose connection on a driver.
Oh that’s awesome. Thanks for clearing that up.
 

RustyShacklefurd

Well-Known Member
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Actually it does not. US Court cases have supported the consumers right to examine and inspect the interior of electronic devices. Warrantees are only voided if it is obvious the interior components have been physically damaged in some way by opening it up.

I agree its most likely a driver or a loose connection on a driver.
that's good to know, I was hoping for a loose connection, just didn't want to void my warranty by opening it up
 
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