indokushog
Member
Hello everyone, I am having an issue with my order I place with Gorilla Seed Bank.
I mailed in my cash payment on June 8, 2015. I receive confirmation they received my cash payment on June 15, 2015. (Below is a screenshot of the email)
I assume everything is fine and they will process my order and there is nothing else I need to do on my end when I receive this email. (Below)
Now in this email you can imagine I did not like what I read. The above email looks to be some sort of trick to get me to pick something I do not want because what I want "Skywalker Kush" is not in stock. From what I can tell that is NOT a upgrade. But if they don't have my strain I ordered in stock why not directly tell me.
Screenshot of their website which has been dramatically changed to remove the navigation menu so you can only see the strains they have on the front page. No more seed breeders and choices to select from them.
Now with all that said it has been around 3-4 business days since I have sent an email asking about the status of my order. Gavin and or Sherry have logged into the forum and have replied to someones thread but they have not read their PM's so far, my inbox says my message has yet to be read by them.
I also sent a text to the phone number Gavin just posted on a popular forum a day ago. I also sent PM's on this forum, I have sent an email to Gavin. I have also posted on a thread in this forum and another popular forum. I have even called the phone number Gavin posted and no one answered.
I'm not trying to say anything bad about Gorilla Seed Bank but I really need someone to help me resolve my pending order with either a full refund or with a strain of my choosing and I have to be given more options than what I see on the front page because none of those I want. It has been a total of (3) three business days since they sent me the email about the upgrade. Which is not sitting well with me because I felt it was not an upgrade and I feel they are secretly hiding from me what I want is no longer in stock.
I mailed in my cash payment on June 8, 2015. I receive confirmation they received my cash payment on June 15, 2015. (Below is a screenshot of the email)
I assume everything is fine and they will process my order and there is nothing else I need to do on my end when I receive this email. (Below)
Now in this email you can imagine I did not like what I read. The above email looks to be some sort of trick to get me to pick something I do not want because what I want "Skywalker Kush" is not in stock. From what I can tell that is NOT a upgrade. But if they don't have my strain I ordered in stock why not directly tell me.
Screenshot of their website which has been dramatically changed to remove the navigation menu so you can only see the strains they have on the front page. No more seed breeders and choices to select from them.
Now with all that said it has been around 3-4 business days since I have sent an email asking about the status of my order. Gavin and or Sherry have logged into the forum and have replied to someones thread but they have not read their PM's so far, my inbox says my message has yet to be read by them.
I also sent a text to the phone number Gavin just posted on a popular forum a day ago. I also sent PM's on this forum, I have sent an email to Gavin. I have also posted on a thread in this forum and another popular forum. I have even called the phone number Gavin posted and no one answered.
I'm not trying to say anything bad about Gorilla Seed Bank but I really need someone to help me resolve my pending order with either a full refund or with a strain of my choosing and I have to be given more options than what I see on the front page because none of those I want. It has been a total of (3) three business days since they sent me the email about the upgrade. Which is not sitting well with me because I felt it was not an upgrade and I feel they are secretly hiding from me what I want is no longer in stock.