hey looking for some help running my electrical. i am trying to run a titan helio 9 and running it into a dryer cord but for some reason my 220 outlets won't work but my 120 does.the i did some digging and its ran to a 40 breaker. the outlet is 3 prong removed it and discovered 4 wires behind red, blk, white and green all wires connected but the green line is just screwed into the metal box, please help thanks in advance
Electrical Help Light Controller
- Thread starter Tlscbr
- Start date
hotrodharley
Well-Known Member
Green is the ground. Is the breaker working? They do fail. Do you have a voltmeter/ohmmeter to check for voltage and continuity?
orbo
Well-Known Member
^^ as stated by hotrodharley, green is ground and should be connected to the metal box (and frankly to the receptacle as well). Red = HOT 110v, Black = HOT 110v and white is neutral. This is a typical 220v configuration - assuming the red and black are in fact HOT. If you can get a volt meter and test the red/white for 110v and the black/white for 110v this will tell you if the 220v power is being delivered as expected. Assuming test results indicate 110v on each leg and you still have issues then I would assume the device is faulty.
orbo
Well-Known Member
Also, looking at the PDF Instruction Manual you should change that 40 Amp breaker in your panel to a 30 Amp breaker otherwise you risk overloading the controller.
Edit: If you're going to be working in your panel USE EXTREME CAUTION not to touch ANYTHING you don't intend to. If you get a tool across that bus you'll not forget the day you tried to change a breaker. Tip: take old breaker to big box hardware store with you to ensure you get the right "Style" of breaker.
Edit 2: I just noticed the Titan has a built in breaker. With that, STAY OUT OF THE PANEL. No need to replace that 40 Amp breaker after all.
Also, often times 220v does not need a neutral. Neutral is usually only required in a 220v application when there are 110v items mixed in with the 220v device. Since this Titan offers 110v service as well then you WILL need the neutral and it appears as though you have the exact configuration you need. I hope that makes sense. The take away here is just stay out of the panel and disregard that/my comment above.
Edit: If you're going to be working in your panel USE EXTREME CAUTION not to touch ANYTHING you don't intend to. If you get a tool across that bus you'll not forget the day you tried to change a breaker. Tip: take old breaker to big box hardware store with you to ensure you get the right "Style" of breaker.
Edit 2: I just noticed the Titan has a built in breaker. With that, STAY OUT OF THE PANEL. No need to replace that 40 Amp breaker after all.
Also, often times 220v does not need a neutral. Neutral is usually only required in a 220v application when there are 110v items mixed in with the 220v device. Since this Titan offers 110v service as well then you WILL need the neutral and it appears as though you have the exact configuration you need. I hope that makes sense. The take away here is just stay out of the panel and disregard that/my comment above.
Last edited:
if i switch to 4 i would have 4 lines coming to the titan controller but it has only input for 3 red/blk/netural
the titan controller i have has 4 220v outlets and 1 120 outlet so i think neutral would be required
orbo
Well-Known Member
So that controller is not Grounded?
It had 3 wires come in it states red/hot , neutral/ground, black/hot
orbo
Well-Known Member
Agreed. AFTER posting a couple somewhat worthless responses, I researched your controller AND re-read your post and noticed that you stated you have a 3 prong outlet. The NEMA 14-30p is a 4 prong plug requiring a NEMA 14-30r 4 prong receptacle/outlet. Meaning 4 wires to the unit 2 hots (black and red) a neutral (white) and a ground (Green or bare). Help me understand how you plugged a 4 prong plug into a 3 prong outlet? Or is the Titan documentation that I looked at incorrect?
Thanks a lot for your help
orbo
Well-Known Member
Is this the unit you have?
https://sunlightsupply.s3.amazonaws.com/documents/product/702678_Instructions.pdf
https://sunlightsupply.s3.amazonaws.com/documents/product/702678_Instructions.pdf
orbo
Well-Known Member
Yes sir, I got the part about the 120v piece of it working. I'm leaning in the direction of it being a neutral/grounding issue...can't put my finger on it yet.
orbo
Well-Known Member
Something isn't jibing here...see page 3:
Instructions for Operation
• Please consult with a licensed electrician prior to installation of the Helios® 9.
• DO NOT install this controller yourself if you DO NOT fully understand these instructions. High
voltage is dangerous!
• Plug 30 Amp pig tail cord set into a confirmed 30 Amp AC power outlet or connect the
incoming 240 Volt power to the 3 screws under the protective back cover. Black/hot leg (left
screw), neutral (center screw) & red/hot leg (right screw).
• Securely mount your Helios® 9, using the hardware included, near your enclosure and away
from any spray/water/mist, etc.
• Verify that all your wiring connections are tight and that no loose wires are exposed.
• Use a test meter to verify that 240 Volt power is coming out of the ‘240 volt power output’
outlets before plugging your ballast into the Helios® 9.
• Then, plug your ballasts into the outlets on the right and left side of the controller.
• Plug the relay trigger cord set into the Apollo® 8 120 Volt wall timer (included). Set your timing
pattern (i.e. 12 hours ON and 12 hours OFF). Then, adjust the timer to the current time of day
• Make sure that all wires and cables have been properly secured.
• When the relay is activated via ‘relay trigger cord sets’ you will hear a loud “Clunk” sound.
• Your Helios® 9 will now control your lights at the desired settings until the power is defeated.
• Caution: Lamps are hot and should be allowed to cool completely before handling.
ONLY FOR USE WITH 240 VOLT BALLASTS
See bolded above. This conflicts with the plug type listed on that same page 3 in the lower right corner - NEMA 14-30r and 14-30p.
So, I based my response on the type of plug listed rather than the bolded above. I'm not really sure what to say at this point. Having been a commercial electrician for many years I know that EVERYTHING is grounded...I repeat...EVERYTHING. Neutral is not exactly the same as ground so I'm not sure what I'm missing here.
Instructions for Operation
• Please consult with a licensed electrician prior to installation of the Helios® 9.
• DO NOT install this controller yourself if you DO NOT fully understand these instructions. High
voltage is dangerous!
• Plug 30 Amp pig tail cord set into a confirmed 30 Amp AC power outlet or connect the
incoming 240 Volt power to the 3 screws under the protective back cover. Black/hot leg (left
screw), neutral (center screw) & red/hot leg (right screw).
• Securely mount your Helios® 9, using the hardware included, near your enclosure and away
from any spray/water/mist, etc.
• Verify that all your wiring connections are tight and that no loose wires are exposed.
• Use a test meter to verify that 240 Volt power is coming out of the ‘240 volt power output’
outlets before plugging your ballast into the Helios® 9.
• Then, plug your ballasts into the outlets on the right and left side of the controller.
• Plug the relay trigger cord set into the Apollo® 8 120 Volt wall timer (included). Set your timing
pattern (i.e. 12 hours ON and 12 hours OFF). Then, adjust the timer to the current time of day
• Make sure that all wires and cables have been properly secured.
• When the relay is activated via ‘relay trigger cord sets’ you will hear a loud “Clunk” sound.
• Your Helios® 9 will now control your lights at the desired settings until the power is defeated.
• Caution: Lamps are hot and should be allowed to cool completely before handling.
ONLY FOR USE WITH 240 VOLT BALLASTS
See bolded above. This conflicts with the plug type listed on that same page 3 in the lower right corner - NEMA 14-30r and 14-30p.
So, I based my response on the type of plug listed rather than the bolded above. I'm not really sure what to say at this point. Having been a commercial electrician for many years I know that EVERYTHING is grounded...I repeat...EVERYTHING. Neutral is not exactly the same as ground so I'm not sure what I'm missing here.
Last edited:
High Power
Active Member
Titan is crap
Similar threads
