Did Customs take my package?

Well as fucked up as it sounds, I asked my dad to ship my Indian license through Indian Post and it's been stuck in customs for 2 days now and the status reads "Customs Retained Reason: Other". The only fault at my end seems to be checking the status too many times as I have been waiting for it quite desperately. It would be really bad if even tracking for your shipment is also a sin. Is it ok to call up USPS in this regard?

Is it a possibility that I lose my license altogether or have to go to NY to fetch it or something?