Got the model # from that pic, checks out fine. Maybe the driver was bad, they are sending you a new one? I can't pin point the problem, but if you're having trouble getting the wire seated in the holders that can cause issues and some 18 gauge solid will fix that. Not sure about those holders, but some holders have trouble accepting wire when the jacket is much over 2mm. I bought some 18 gauge solid with a 2.6mm wire jacket diameter and it just barely fit in the holders with some force, major pain in the ass.
If you can't move forward without the driver replacement, maybe just let it sit and try the wiring as is with the new driver when it arrives. If you still have a problem then do the rewiring.