Hey mixin.I ordered from them last sunday.Had my seeds in hand the following friday!I don't know if it was luck or not.I ordered 10 Thai X Skunk.So far only 4 have germinated though.So I would say their cust. service is good,ship times are good,but germ rate isn't great so far,but hey they could still germ though.I heard it can take up to 12 days so we'll see.I live in the US by the way,midwest to be exact.It's up to you whether or not to order from them but my experience was good overall.