Calling/dealing with health insurance company...
Call 18888888888
Enter id#
Enter birthday
Wait
Give I’d# to csr
Give birthday to csr
Ask to speak to an American call center
Transferred
Give id# to American csr
Give birthday to American csr
Explain issue
Transfer to supervisor
Give id# to supervisor
Give birthday to supervisor
THEY CANNOT HELP
Yep xfinity customer service.
Xfinity robot: In a few brief words, describe why you are calling today?
Me: billing
Xfinity robot: did you say grilling?
Me: no, billing, billlllllllllling
Xfinity robot: are you having trouble with your modem?
Me: NO, MY BILL, BILLING
Alexa: I don't recognize that command.
Me: Alexa, STOP listening
Xfinity robot: Let me get you someone who can help, but first in a few brief words, why are you calling today?
Me: what the fuck, customer service
Xfinity robot: I think you said customer service, is that right?
Me: YES for fuck sakes
Xfinity robot: Okay, let me get you someone who can help, but to appropriate you to the right department, tell me why you're calling today?
Me: fuck off
Xfinity robot: I think you said, modem, press 1 for yes or 2 for no
Yep, true story.