has anyone had a moderator write back?

was/ am having an issue, wrote to mods twice, zero response... is this common?

The mods are all volunteers and in the US it's high summer and they have lives and families so sometimes it can take awhile. Now that God sent out the bat signal you will get priority service, because God

thanks all, yeah i know life happens just trying to fix an issue and um yep thanks 420God ill get to your mssg next