Bonzaseeds Experience

Midwest Weedist

Well-Known Member
I got my order that had to be resent (customs jacked my order) a fee days ago. Customer service rep was nice and helpful but extremely defensive. Claimed they were the best in the business and out of 40,000+ shipments they have never messed up one. Riiiiiight.
Either way, I got my beans albeit being a month and a half from ordering.
I'll be ordering from herbies from now on. They've never lost anything of mine or had customs snag anything, no discret Shipping necessary either.
 

Crippykeeper

Well-Known Member
Ok I've decided to bring the issue up here cause the customer service rep for the bonza site hasn't really been to helpful. Hopefully @thebonzaseedbank will see and try to help. My order number is #54531 it's been 21 days now since you ship out my insured stealth package. It passed isc New York within 24hrs. Now the problem is it was processed through my local post facility 16days ago and it hasn't showed up anywhere. I went ahead and contacted the USPS and they said they don't know where the package is

I expressed all of the above to bonza seed online rep all I got in return is the link to track my package. Come on now I've been looking at that link for the last 20days
Help or suggestion please.
 

Crippykeeper

Well-Known Member
Ok I've decided to bring the issue up here cause the customer service rep for the bonza site hasn't really been to helpful. Hopefully @thebonzaseedbank will see and try to help. My order number is #54531 it's been 21 days now since you ship out my insured stealth package. It passed isc New York within 24hrs. Now the problem is it was processed through my local post facility 16days ago and it hasn't showed up anywhere. I went ahead and contacted the USPS and they said they don't know where the package is

I expressed all of the above to bonza seed online rep all I got in return is the link to track my package. Come on now I've been looking at that link for the last 20days
Help or suggestion please.
Well update bonza online rep just informed me that I must wait 16 days more before they can't do anything. Brb in 16days I guess
 

Midwest Weedist

Well-Known Member
Well update bonza online rep just informed me that I must wait 16 days more before they can't do anything. Brb in 16days I guess
How long is too long before you can have your bank request the funds back? That's a pretty sneaky tactic I've seen them try (pushing the date for a resend past the date that you can have your bank return funds).
 

thebonzaseedbank

Well-Known Member
How long is too long before you can have your bank request the funds back? That's a pretty sneaky tactic I've seen them try (pushing the date for a resend past the date that you can have your bank return funds).
Pardon? I see some strange comments on forums but that's up there with the best of them. We are obliged to allows the mail carrier 25 WORKING days to deliver the goods. Within that period they will not and do not consider any shipment as lost, missing or delayed. It's really that simple.
 

Midwest Weedist

Well-Known Member
Look, there's a reason a lot of people have issues with the company you work for and it's because of shit like what I posted. I'm not the only one to be completely dissatisfied with your companies services. I'll be purchasing from Us seed banks from now on, like I urge everyone to do. Keep American money in America!!
Pardon? I see some strange comments on forums but that's up there with the best of them. We are obliged to allows the mail carrier 25 WORKING days to deliver the goods. Within that period they will not and do not consider any shipment as lost, missing or delayed. It's really that simple.
 

thebonzaseedbank

Well-Known Member
Look, there's a reason a lot of people have issues with the company you work for and it's because of shit like what I posted. I'm not the only one to be completely dissatisfied with your companies services. I'll be purchasing from Us seed banks from now on, like I urge everyone to do. Keep American money in America!!
Oh ok....that's weird because you mention Herbies above who are clearly not in the US.
 

Midwest Weedist

Well-Known Member
Oh ok....that's weird because you mention Herbies above who are clearly not in the US.
I'm not allowed to change my mind in the period of a month? I do suggest Herbies to those who want to go the route of overseas shipping. Anymore I don't use any overseas seedbank because of companies like the one that pays you to defend them.
Why are you so hard up to defend your company on RIU?
 

iiJeebz

Active Member
I got my order that had to be resent (customs jacked my order) a fee days ago. Customer service rep was nice and helpful but extremely defensive. Claimed they were the best in the business and out of 40,000+ shipments they have never messed up one. Riiiiiight.
Now that sounds all too familiar to me... never had any complaints, never messed up an order. Yeah, right!
Let me guess - support was using the fake name 'carmen winstead'? It was terrible trying to resolve problems with Bonza this year, I have absolutely no confidence in them any more.
 
Now that sounds all too familiar to me... never had any complaints, never messed up an order. Yeah, right!
Let me guess - support was using the fake name 'carmen winstead'? It was terrible trying to resolve problems with Bonza this year, I have absolutely no confidence in them any more.
 
I ordered a couple of times from bonzaseeds with no problem ,then 3rd got lost had to wait 3 weeks when i did get them only one worked so ordered again and none worked i wrote complaining but only to be told can,t talk about germ so didnt even get a reply so ill be looking for somewhere else to order from ,does anyone know were a good seed bank that do single seeds please thanks
 

old gimp

Well-Known Member
My last 2 orders from bonza and they were short the freebies. Not happy at all, to many seed stores that don't short you on the freebies they advertise
 

gabechihua

Well-Known Member
My last 2 orders from bonza and they were short the freebies. Not happy at all, to many seed stores that don't short you on the freebies they advertise
Well noted, I don't give my business to sloppy ass bozo pig operations that pull shit like this.
 
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