Well, that's what happens when you walk into the room full of people expecting a Diablo 4 and you give them a mobile game (probably free to play with microtransactions). It's not even the game itself that has to necessarily be bad... For all we know, it might the best mobile game ever, but the way they announced it... Like what the hell were they thinking?
Jacob
honestly im not a diablo fan but i too expected better. i doubt it will be the "best" mobile game. it will be an okay game for sure but i still think they will lose out on money compared to releasing something like a diablo 4. microtransactions are frowned upon i think this is why tcg are slowly.. dying it's pretty much you buy X amount of packs to get certain cards you want thus you need a steady income to get the best decks to play competitively and unless your parents are into the tcg scene chances are if your younger you'd need to do chores or w.e. just to afford packs where as older people can easily buy boxes of them. it's kinda like microtransactions in a sense that it's basically p2w.
i also feel like mobile gaming is a fad. you look at the past many people don't even play the mobile games that used to be popular. such as farmville, flappy bird ( remember this when people were selling the game on their phones for hundreds of dollars just for a fucking game? and yes they did sell ) etc..
why i think mobile gaming sucks? imo the interface/controls are usually bad, screen is tiny. the only pro it has imo is that it is portable and fits in 1 device. it's not like say handhelds hand helds are usually heavier and weirdly shaped.
to each their own though blizzard does make some decent/good games but quality is always #1. you don't have a quality game that is your biggest issue. good graphics won't help, micro transactions won't help, etc.. it's a huge risk but like you said it can actually work/benefit them i personally don't think it will in the long run. i think it will end up like pokemon go where at first many people were playing it and slowly after a few months it died down quickly now very few still play. pokemon is an iconic game though. both tcg and hand helds. anime series idk but they still rake in a lot of money based on the tcg and hand held games for sure.