Attitudes return policy is unfair

Attitude's return policy is not fair for the customer IMO. If you try and germ your seeds and they end up being duds you're screwed. "Souvenirs" have to be sent back in "Original" condition. Good luck if you've tried to germ them then.
I bought a couple of seeds that looked like wimps from the get-go and sure enough they didn't sprout.
They should have been embarrassed to send me what they did. I'd seen healthier looking seeds from a bag of commercial weed.
I thought it would be no prob for attitude to send me a couple of their freebies they have laying around but they will not.

I'm out the $25 I spent on this "test" order.

They shouldn't send out lame seeds and not take any accountability. If they have so many freebies they should hook me up.

Time to try a different company and I will have to research all banks return policies.

From a legal standpoint the Attitude has to sell them as Souvenirs. I've never had a seed not germinate from a seedbank, but it is known to occasionally happen. From their standpoint, anybody could call and say that their seeds didn't germinate. Now, if you never got your seeds that is one thing, but if they did not germinate that is on you man.

I would think it would be good to inform them though of your problem. If enough report a bad batch, they will see this and try to resolve. It has happened in the past and they reimbursed those that were effected. It takes time.

yah, people don't realize that growing marijuana seeds is against pretty much every countries law, and by germing a seed, you are more than likely breaking a law..
the way that the attitude gets around these laws even though possession of cannabis seeds is legal in the uk and several other countries up till the point of when you germ them, is they say that the seeds are sold for when laws are changed or for souvenior purposes or what have you.. so when you call them up / email them and say that you tried to germinate seeds that they sold you, it's pretty much all on you at this point as when they sold the seeds to you, they told you they weren't for germination purposes ...
and on top of that, i never understand why people blame the bank they bought the seeds from for germ problems.. these people didn't make the seeds, simply are the middle men between a breeder and the grower.. if anything, get pissed at the breeder for selling bunk seeds..
tell them they were cracked when you get them, and get some bunk bag seeds and smash them up and send them back if you want to go that route is my thinking...
i've never had a crushed bean nor a whole pack of seeds where not one would germinate for the most part, and i buy tons of beans from many different banks..

next time you get one of those shitty light green ones, usually small, just send them back. a real seed should be dark, fat and possibly tiger stripped. you can usually tell seed viability be4 you pop them.

Yup, it's the breeders who are responsible for their goods, not the bank, they are just a broker. There is no reason for Attitude to send you shitty seeds; my guess is you bought from some stupid 'breeder'. There are many. So rather than rip on attitude, who are simply hooking you up with products from companies who WON'T do business with you, tell us what you bought so we don't patronize the same shitty breeder.

shnkrmn said:

Yup, it's the breeders who are responsible for their goods, not the bank, they are just a broker. There is no reason for Attitude to send you shitty seeds; my guess is you bought from some stupid 'breeder'. There are many. So rather than rip on attitude, who are simply hooking you up with products from companies who WON'T do business with you, tell us what you bought so we don't patronize the same shitty breeder.

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good point... try and by from a breeder from their site say if you live in the us.. most of the time, they simply won't sell you any of their seeds.. but you can purchase the same seeds from a bank like the attitude as they are willing to sell seeds for non growing purposes, much unlike a lot of the breeders themselves..
i know for sure that i can't buy beans from sensi seeds, but i can buy sensi seeds from the attitude, and i'm at least grateful that they are places who are willing to be the middle man so that i can feed my seed addiction, lol..

i got a five pack of romulan from next generation ordered threw attitude.it just came today. one seed looks cracked it came in a crush proof vial. the other 4 look good. i did get a few others that look questionable. but for the most part im happy. its a price you pay for good genetics. 25 bucks dont get you much. i spent 160$ and its a good chance ill have something worth it.

I thought they would send me robust seeds. They sent me a puny kaya 47 from advanced. It was really tiny. Maybe they should have their own internal controls? If a seed looks like a joke don't send it out. As a middle man they should protect the customer. I was care full not to mention anything about germination but they still won't work with me.

IT'S BUYER BEWARE THAT'S ALL. They may as well say in bold "All sales Final" since if you germ it it's yours. If you get something and it's junk, then you are stuck with it. Yah, I know I could send back some other broken seed and say it's the one I bought but that's a Hassel and it will cost me another $4 to do that and they may tell me to go screw again. Especially if I use a fake return address on the envelope for I don't want to be on the distribution end of things going through customs if I were to send them back.
Maybe I should avoid feminized seeds. Does anyone know if they are weaker? A seed needs a certain amount of energy to get going. Maybe a feminized seed is a little inferior to a regular seed.

the romulans are regular seed i also ordered a lot of pick and mix seeds all fem they look good to me i may have a few that look a little small. what ive noticed is a lot of indicas have much bigger seed than a sativa

I order a lot thru Attitude and the Single Seed Centre. Never had bad seeds yet, but never had an order for $25. Looks like you must have bought 1 or 2 seeds, lol. I am a firm beliver in you get what you pay for. Buy good seeds, fem or regular, and you normally will get good seeds. Had a bad seed from Single Seed, emailed them. To my surprise, they sent me a new seed. Didn't ask for one, just letting them know. Just ordered 20 Pineapple Crush Fem Autos from Attitude, all of them sprouted and about 6" tall. Got them in a deep water culture, really growing fast. Sure wish that order had only been $25, lmao.

Yup, I agree, $25 gave me too small of a sample, 2 seeds. I was too optimistic and thought I would have two nice plants going by now. Anyway, I'm over it and yes, after a little thought, I may order from them again now that I know the game. I just won't expect any special favors from attitude if I end up getting the uorg blues from them down the road. I'm also looking at the jackberry from sannies. Both are 10 packs. I'm also considering a humidity dome with a heat mat and t5 light. Maybe my paper towl method isn't as good in this colder weather as I thought and I don't want to fu$ck around with any more seeds not germing for me.

When I order merchandise from Amazon and it's defective, I dont just shrug and say 'it happens'. I expect a return or a refund. If I got a dodgy looking seed from Attitude I would expect the same. They aren't a charity. A business should give fair value. They know their customers are expecting viable seeds. If they only sold to people who buy them as 'souvenirs' they'd be out of business. But if they want to stick to that charade, then I would tell them souvenirs ought to look right. If they stiff me I might challenge the CC charge.

But this is hypothetical. I've only ever placed one order with Attitude, and this was recently for $181. Every seed looked nice, delivery was fairly quick and the packaging was professional. I love their Pick'n Mix

zvuv said:

When I order merchandise from Amazon and it's defective, I dont just shrug and say 'it happens'. I expect a return or a refund. If I got a dodgy looking seed from Attitude I would expect the same. They aren't a charity. A business should give fair value. They know their customers are expecting viable seeds. If they only sold to people who buy them as 'souvenirs' they'd be out of business. But if they want to stick to that charade, then I would tell them souvenirs ought to look right. If they stiff me I might challenge the CC charge.

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The OP already said that Attitude's return policy is that they are happy to receive seeds back provided they are in their original condition, so I'm not sure what point you are making.

I'm surprised people are still confused about the 'souvenir' thing. It's legal for Attitude to sell seeds as souvenir/novelty items. It isn't legal to sell them to be germinated. Is the law fucking stupid? Yeah. Are seed companies stupid for not wanting to trade illegally? No.

Edgar9 said:

Attitude's return policy is not fair for the customer IMO. If you try and germ your seeds and they end up being duds you're screwed. "Souvenirs" have to be sent back in "Original" condition. Good luck if you've tried to germ them then.
I bought a couple of seeds that looked like wimps from the get-go and sure enough they didn't sprout.
They should have been embarrassed to send me what they did. I'd seen healthier looking seeds from a bag of commercial weed.
I thought it would be no prob for attitude to send me a couple of their freebies they have laying around but they will not.

I'm out the $25 I spent on this "test" order.

They shouldn't send out lame seeds and not take any accountability. If they have so many freebies they should hook me up.

Time to try a different company and I will have to research all banks return policies.

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herbies head shop has a great returns policy.

resinousflowers said:

Attitude's return policy is not fair for the customer IMO. If you try and germ your seeds and they end up being duds you're screwed. "Souvenirs" have to be sent back in "Original" condition. Good luck if you've tried to germ them then.
I bought a couple of seeds that looked like wimps from the get-go and sure enough they didn't sprout.
They should have been embarrassed to send me what they did. I'd seen healthier looking seeds from a bag of commercial weed.
I thought it would be no prob for attitude to send me a couple of their freebies they have laying around but they will not.

I'm out the $25 I spent on this "test" order.

They shouldn't send out lame seeds and not take any accountability. If they have so many freebies they should hook me up.

Time to try a different company and I will have to research all banks return policies.​

.

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I was replying to the OP and making the point that I wouldnt put up with it regardless. I have no beef with Attitude but if the situation ever arose, I would respond the same way I would with any other company.

Yes I understand that the souvenir thing is a charade for legal purposes and I have no problem with playing that game until I get substandard seeds.

My neighbor just ordered though them. 140 usd. Hopefully they'll be good. My complaint is there listing 'bubblicious auto' he ordered it, now where reading ( i'm helping with setup ) that it isn't a auto.How can they have it mislabeled ?When he get's home from work today i'm going to point that out to him and see what he think's about. Any ideas ?

kewlmanshorty said:

My neighbor just ordered though them. 140 usd. Hopefully they'll be good. My complaint is there listing 'bubblicious auto' he ordered it, now where reading ( i'm helping with setup ) that it isn't a auto.How can they have it mislabeled ?When he get's home from work today i'm going to point that out to him and see what he think's about. Any ideas ?

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you have a link m8??

Hello all if there is any probs with a product just email or call the breeders and send them your invoice he or she should give the seedbank the go ahead to send you them again or the breeder will send them to you direct i hope this helps .........

Edgar9 said:

Yup, I agree, $25 gave me too small of a sample, 2 seeds. I was too optimistic and thought I would have two nice plants going by now. Anyway, I'm over it and yes, after a little thought, I may order from them again now that I know the game. I just won't expect any special favors from attitude if I end up getting the uorg blues from them down the road. I'm also looking at the jackberry from sannies. Both are 10 packs. I'm also considering a humidity dome with a heat mat and t5 light. Maybe my paper towl method isn't as good in this colder weather as I thought and I don't want to fu$ck around with any more seeds not germing for me.

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I can only speak on Nirvana and Sannie's- 2 separate orders both mixed Fem. and Reg. took 3 weeks Ironically the seeds were not at all what I had thought I knew about Good seeds eg size ect.-every one germ-ed any negatives from that point solely on me/my mistakes. Sannie's has Great customer service IMO mater of fact it would take a lot of persuasion to get me to order elsewhere as I see no need for me. I am not saying I know what I am doing just stating what I did. Took seeds placed in shot class of tap water for about 20 minutes and placed in jiffy starter pucks- humidity dome-temps high 60's to low 70's F. in soil with CFL's( after they pop), longest one took 5 days. I can not in good conscious speak on strain/smoke/yield ect. as my skills (more importantly Lack thereof ) would certainly discourage Anyone I have seen post after post about how when they don't germ and folks get mad when they are not replaced, as it has been previously stated it is All in the approach. I hope it helps someone, someday? Happy Growing to all