'Requested user not found' when logging in

It's not oregano

Well-Known Member
I accidentally logged out of the site on my iphone (I cleared history and website data), and when I try to log back in again I get "Requested user 'It's not oregano' could not be found"
It only happens on my phone, I can still log in on ipad, pc etc.

I have even copied and pasted my username from my ipad onto an email I sent to my phone and tried that, in case I was putting a double space in or something stupid, but no joy.

*edit - I have logged back in on all of my other forums/websites etc ok, just RIU I am struggling with.

Any ideas anyone?
 
Last edited:

sunni

Administrator
Staff member
Whatever the problem is it’s your phone
Restart reset clear everything
 

It's not oregano

Well-Known Member
Whatever the problem is it’s your phone
Restart reset clear everything
Managed to sort it!

Thanks @sunni i guessed that it wasn’t the site, but down to something i had done, i was just hoping someone else had done it before and knew how to fix it. I hate this poxy 16gb phone, i am always running out of storage. Thats why i cleared the data.
I did as you said, cleared all safari data etc and even updated the phone software, it rebooted, and no joy.
I then had a thought and went to the phone settings and looked in ‘Accounts and passwords’ then ‘ app & website passwords’ and looked at the stored ones for this site. Copied and pasted my login name and password and it worked!
Logged back out and the exact same login typed in still fails, but pasted works!

I have explained what I did in the hope it might help someone else, but also as a reminder for me in case i stupidly do it again.
 
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