The only horror story I will mention will be a shortened condensed version but a member, or former member of this site placed an order from Nirvana and I do not recall if the package was empty but empty as never having been packed as opposed to Customs opening it and finding the contents, or if it just never arrived and no dreaded Customs letter and emptied package arrived.
The person wanted some sort of compensation for what definitely seemed to have been the fault of Nirvana and did ask, politely, and was told Nirvana had his personal information and they would pass it on to the person’s local law people if he did not just drop it.
Given the innumerable complaints I have heard and read about Nirvana, for the life of me I am unable to understand how they have managed to stay in business let alone seem to have some sort of a following.
The only way I would consider using Nirvana is if it were the very last seedbank open or that for whatever reason the only one I would be able to purchase from. Even then I would have to give it serious consideration.