Been waiting nearly 4 weeks!

mame

Well-Known Member

• Jul 20, 2009

• #1

For my seeds. Nirvana-shop.com.

I only ordered 10 seeds and payed by cc. The entire time i have had my order in Customer service on their site has been down.

I recieved the "paid" "in Transit" and "shipped" Emails. I live on the west coast if that helps.

What are the chances my seeds are still coming? Any way i can get a hold of Nirvana?

I am a sad panda.

 

wyteberrywidow

Global

• Jul 20, 2009

• #2

Ive heard orders from nirvana take a while but not a month.I would email nirvana and let them know after a month still no seeds.I also think your chances of getting them now r slim.

 

mame

Well-Known Member

• Jul 20, 2009

• #3

wyteberrywidow said:

Ive heard orders from nirvana take a while but not a month.I would email nirvana and let them know after a month still no seeds.I also think your chances of getting them now r slim.

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Yeah it seems all I can do is hope to contact them. Makes me really rage that their customer service site has been down this whole time.

 

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hydgrow

Well-Known Member

• Jul 21, 2009

• #4

what do you mean customer service site? It's been a while since I've ordered from them but they have a service site and a retail site? That right their is sketchy don't you think? Your chances are slim but I had another package show up about 34-36 days later but not from nirvana. Good luck!

 

northwoodsmoker

New Member

• Jul 22, 2009

• #5

i got my short riders in less then a week from Nirvana to the USA..

 

wyteberrywidow

Global

• Jul 22, 2009

• #6

I would take that as a lesson learned and order using attitude next time.

 

mame

Well-Known Member

• Jul 23, 2009

• #7

I got a hold of Nirvana, Alice was very nice

They are resending my entire order, with extras. When they get here I will update again!

 

wyteberrywidow

Global

• Jul 23, 2009

• #8

mame said:

I got a hold of Nirvana, Alice was very nice

They are resending my entire order, with extras. When they get here I will update again!

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Glad to hear that worked out for you.Good customer service makes them who they are.

 

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floydsmith716

Member

• Jul 29, 2009

• #9

Sorry to hear that man. I ordered from them about 3 weeks ago on a monday and they were in my mailbox on saturday. I was super paranoid when i saw there customer service was down too. BUT you can file a ticket with them to contact them. Log in to your account and on the right side at the bottom of a menu it says Help Desk. Click that and you can fill out a support ticket so hopefully they will get back to you. They will probably re-ship them to you as long as you are patient and polite. Good luck.