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it depends what state you live in...where I live they apparently have a good rep at finding them great idea with the pen though :clap:

I totally hear what you are saying mate...I guess I'm just being overly cautious and the idea of the parcel going to someone else via customs before its sent to me via local post seems as safe as it can be trust me ...posting those words I was thinking at the time "what a dick" lol

113 days after purchase my order has finally been delivered (possible record?) I cannot blame Bonza for delays due to customs but if I can give any advice I think you need to train your chat line workers to be more factual/correct in what they say I will purchase again via Bonza as I still...

would they give you any proof that they actually resent it as they wont for me...they said "just trust us" and after all the misinformation that they have already given me its really hard to do that

no mate im still waiting

@thebonzaseedbank "Dave" hasn't been on the forum since last Sunday...

I'm not in business...im a hobbyist that just requires straight, accurate answers...I think ive been very patient considering how some people on these boards react... the last piece of BS I was told is that it was posted on the 17th of Feb only to be told a week later that it was posted on the...

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cheers for the offer mate (nice collection btw) but we really have to wait till this whole saga has an end... the next post Bonza make should be interesting so stay tuned lol

nope..not for over 3 months

@thebonzaseedbank can you please provide (via PM) the tracking number (which I paid for) as proof that the package has actually been sent... I'm afraid there is no other way I can believe what is being said anymore via your chat system cheers

hey mate...yep still using the same led (when I have seeds) i think ive done 8 or 9 grows now and had no issues with it at all, best advice I still think is to keep it simple and don't love your plants to death...oh and read up on how to scrog good luck :clap:

thankyou very much Dave & Lily...really appreciate it heres hoping we have a win this time :)

cheers I hope there can be a reasonable outcome...I started a conversation with our details

I really don't know what to think anymore...are we being lied to, given the run around or the helpers just have no clue...1month+ after re-send and having already gone thru the above.. then... then... a date change then...My wife writes... Hi ...sorry but i dont understand why I have...

I got the method they recommended...wasn't cheap to be fair we have used Bonza a few times without issue and hopefully will continue to do so... i just think its time for exceptions to the rules to be made concerning this wait time for next re-send

so its now a month after the "re-send" which means its obvious its not going to make it but we have to wait for 30 business days for the next re-send which takes it out till the last week of Feb, thatll be over 3 months since purchase...i can fully understand that getting thru customs is out of...

@ thebonzaseedbank am I being stupid thinking that our original order that was 5 weeks before Christmas would make the re-send a priority? and we only get told this for the 1st time today not feelin the love :roll:

My wife has been talking with Sally every other day so at this stage itd be best to leave them to it I think. Although the package hasnt made it thru as yet Sally has said if it didn't make it thru this time she would send it again so its all good. Cheers