Well, at this point I have written the panels off. I haven't heard back from Mike despite him having my panels. I made my money back on them so I'm not out any real money, but it's the principle. My internet "marketer" friend is going to have a field day with his site (negative SEO is real)...
Just because I'm sure this page still gets some visits. Do not under any circumstances buy GLH panels. If you have a problem with them, Mike will not fix it. He will drag his ass.
I'm out my panels after Mike asked me to send them back. He's had them almost 2 weeks now and I haven't heard...
Yea, just played that card. I'm also going to initiate fraud procedures against him with my credit card to try and get him blocked as a merchant. I will also start a campaign with Paypal too.
Also, I have a professional internet "marketer" that can automate message postings about his...
I have a direct signature requirement on the package so I will know when he gets them. But, I put them on my credit card. If he wants to be a dick and not honor his 5 year warranty or be timely, I will just put in a charge back with my card and get my loot back.
I'll give him a chance to...
Just FYI, and being fair. Mike has answered my email and told me to send the panels to him (at my expense of course) for him to see what's wrong. I will update when he resolves the issue.
Just a followup, Mike answered my email. Asked me to ship the panels back to him (at my expense of course) to figure out what was wrong with them. I'll update again upon resolution.
Yea. I'm at 2 emails. He at least answered my first warranty claim email and claimed that it was a bad power supply. I went through and put the new one in each slot on each panel and it didn't fix my issue. I got the 2011 v1 290w and one has 4 burned out rows of LEDs and the other has the two...
irishboy,
I noticed you have disappeared from the forums. Anyways, I'm putting this here so others won't make the same mistake I did. Stay away from GLH's they don't do what they are supposed to and if you have a warranty claim, good luck on getting it honored.