I ordered a package a month or so back and had my package intercepted at customs. Thinking I was out my beans, I decided to email Herbies and explained what happened. They instantly sent me another package which came with no problem. I will forever be a life long Herbies customer until I can...
I got my first package intercepted with a green customs tape resealing package. I did not get any letter though. My next shipment was sent super stealth and came through Chicago just fine.