warning: ILLUMITEX LED company in Austin Texas #420JUSTICE

BobCajun

Well-Known Member
More like you wasted 2 months just because of stupid brackets. There's a thing called hardware stores. They're swimmin' in brackets. OMG, you sent a perfectly good light back because of the brackets? Hope you found it easier than going to a hardware store. Coulda just wrapped some goddamn cable ties around it and hung it from them. Brackets are just not a deal breaker on a $2400 sale. Those Illumitex F series look sweet too. You done screwed up bad this time. You had them right in your hands and you sent them away. WTF dude?
 
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SoOLED

Well-Known Member
More like you wasted 2 months just because of stupid brackets. There's a thing called hardware stores. They're swimmin' in brackets. OMG, you sent a perfectly good light back because of the brackets? Hope you found it easier than going to a hardware store. Coulda just wrapped some goddamn cable ties around it and hung it from them. Brackets are just not a deal breaker on a $2400 sale.
it would be for me, if you cant get brackets right on a $2400 light, what else is wrong. its like buying a pair of shoes, then having the shoe laces be too short. sure you can just by new ones, but that's fucked.

i buy lights, a lot of them, and its the small details that can make a person happy or pissed. even the packaging is a reflection on what your buying.

so yeah a bracket is a big deal. especially in a community like this. look how meticulous our local RIU companies are. they would correct the problem in hours, if they even made it.
 

thezephyr

Well-Known Member
More like you wasted 2 months just because of stupid brackets. There's a thing called hardware stores. They're swimmin' in brackets. OMG, you sent a perfectly good light back because of the brackets? Hope you found it easier than going to a hardware store. Coulda just wrapped some goddamn cable ties around it and hung it from them. Brackets are just not a deal breaker on a $2400 sale. Those Illumitex F series look sweet too. You done screwed up bad this time. You had them right in your hands and you sent them away. WTF dude?
That is very disrespectful towards the disabled, man you need to use your head for once. it seems you have not read the initial post, but if you had, you would know that I'm disabled.
and no, it's not easy for me to go to a hardware store, eat a dick homes. I can barely walk with a cane and I can no longer drive. I rely entirely on others for all aspects of my life. there was no way for me to fix this personally, and in any case, it would have been the responsibility of the manufacturer to supply me with a complete and functioning product. My friends and family already make a huge effort just to keep me going, and there's no reason they should have to do this extra work when I should have been shipped a functioning product to begin with. now @BobCajun go find yourself some more dick to gobble..

where does everyone keep getting this 2 grand number from? read the fucking OP, I spent 1400 on these lights, and even that was astronomical, man I have medical expenses...
 
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thezephyr

Well-Known Member
it would be for me, if you cant get brackets right on a $2400 light, what else is wrong. its like buying a pair of shoes, then having the shoe laces be too short. sure you can just by new ones, but that's fucked.

i buy lights, a lot of them, and its the small details that can make a person happy or pissed. even the packaging is a reflection on what your buying.

so yeah a bracket is a big deal. especially in a community like this. look how meticulous our local RIU companies are. they would correct the problem in hours, if they even made it.
exactly, that's another good point. if they can't engineer and build a metal bracket, how am I going to have confidence in the company or their product? and if they can't resolve one basic flaw apparent upon purchase, how can I expect them to have the ability to support the product over the course of the five year warranty they promise?
 

thezephyr

Well-Known Member
also 2 of my friends with construction experience did bring the light into the hardware store, where I'm told the old gentlemen who owns the place just stared at it with mystification until they took it away. he didn't have anything we could use without modifications
 

PurpleBuz

Well-Known Member
I have an illumitex neosol, 300 watt version. I got from growershouse for over a grand. Now I see illumitex is dumping it in the market with drastically reduced pricing.

When I first received the unit, I had to send it back to growershouse for replacement. One of the leds was out and it had some shipping damage. Fortunately growershouse handled it well. In a couple of weeks I received a working replacement.

I do not like this light. Its better than disposable china lights, but no where near what I had expected.

- way too heavy to cover the intended area. the primary structural frame is a heavy soft iron. Its really hard for one person to install. The soft iron frame is so malleable that they get out of shape easily during shipping and handling. I had to use pliers to straighten things out.

- the hanging brackets are nothing more than thick wire hangers. they don't "lock" in to the hanging holes very well even though they seem to fit as designed. Extremely easy to knock them out. pathetically bad design. I ended up attaching hanging ropes to double up the hangers.

- the F3 spectrum sucks.
The overuse of 660 deep reds can burnout plants, much more so than a warm white spectrum.

It has absolutely NO penetration through a thick canopy. In my latest grow I mistakenly went too dense and the tops of the colas were gorgeous and frosty, but go down into the canopy a mere 6 inches they were all underdeveloped.
No penetration issues with warm white coblights covering the space right next to it.

Since I can't return it after growing with it, I'm working to enhance the light with some side mounted warm white cobs plus UVAs.
 
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SoOLED

Well-Known Member
I have an illumitex neosol, 300 watt version. I got from growershouse for over a grand. Now I see illumitex is dumping it in the market with drastically reduced pricing.

When I first received the unit, I had to send it back to growershouse for replacement. One of the leds was out. Fortunately growershouse handled it well. In a couple of weeks I received a working replacement.

I do not like this light. Its better than disposable china lights, but no where near what I had expected.

- way too heavy to cover the intended area. the primary structural frame is a heavy soft iron. Its really hard for one person to install. The soft iron frame is so malleable that they get out of shape easily during shipping and handling. I had to use pliers to straighten things out.

- the hanging brackets are nothing more than thick wire hangers. they don't "lock" in to the hanging holes very well even though they seem to fit as designed. Extremely easy to knock them out. pathetically bad design. I ended up attaching hanging ropes to double up the hangers.

- the F3 spectrum sucks.
The overuse of 660 deep reds can burnout plants, much more so than a warm white spectrum.

It has absolutely NO penetration through a thick canopy. In my latest grow I mistakenly went too dense and the tops of the colas were gorgeous and frosty, but go down into the canopy a mere 6 inches they were all underdeveloped.
No penetration issues with warm white coblights covering the space right next to it.

Since I can't return it after growing with it, I'm working to enhance the light with some side mounted warm white cobs plus UVAs.
DOG pile!!!!!!! lol. trust me i started with leds 07ish and been though some janky solutions. BTW is you got any pics i think i(we) would like to see'em
 

PurpleBuz

Well-Known Member
More like you wasted 2 months just because of stupid brackets. There's a thing called hardware stores. They're swimmin' in brackets. OMG, you sent a perfectly good light back because of the brackets? Hope you found it easier than going to a hardware store. Coulda just wrapped some goddamn cable ties around it and hung it from them. Brackets are just not a deal breaker on a $2400 sale. Those Illumitex F series look sweet too. You done screwed up bad this time. You had them right in your hands and you sent them away. WTF dude?
you have absolutely no idea what your talking about. so why do you bother commenting ?

do you have one? have you ever seen one in person? have you ever lifted one up with one hand ?
 

PurpleBuz

Well-Known Member
DOG pile!!!!!!! lol. trust me i started with leds 07ish and been though some janky solutions. BTW is you got any pics i think i(we) would like to see'em
it was a while ago, don't have the pics of the issues anymore. Just cross illumitex off the list of decent lights. too bad I didn't get the apaches that I was also looking at the time.
 

thezephyr

Well-Known Member
I have an illumitex neosol, 300 watt version. I got from growershouse for over a grand. Now I see illumitex is dumping it in the market with drastically reduced pricing.

When I first received the unit, I had to send it back to growershouse for replacement. One of the leds was out. Fortunately growershouse handled it well. In a couple of weeks I received a working replacement.

I do not like this light. Its better than disposable china lights, but no where near what I had expected.

- way too heavy to cover the intended area. the primary structural frame is a heavy soft iron. Its really hard for one person to install. The soft iron frame is so malleable that they get out of shape easily during shipping and handling. I had to use pliers to straighten things out.

- the hanging brackets are nothing more than thick wire hangers. they don't "lock" in to the hanging holes very well even though they seem to fit as designed. Extremely easy to knock them out. pathetically bad design. I ended up attaching hanging ropes to double up the hangers.

- the F3 spectrum sucks.
The overuse of 660 deep reds can burnout plants, much more so than a warm white spectrum.

It has absolutely NO penetration through a thick canopy. In my latest grow I mistakenly went too dense and the tops of the colas were gorgeous and frosty, but go down into the canopy a mere 6 inches they were all underdeveloped.
No penetration issues with warm white coblights covering the space right next to it.

Since I can't return it after growing with it, I'm working to enhance the light with some side mounted warm white cobs plus UVAs.
hey purpz, man thanks for the thorough post, you make some good points. Honestly it seems like some of the aspects I attributed to manufacturing defect are actually inherent in the design of this specific NS model. I thought it was faulty because it would have been totally unsafe to have this hanging above me, and the mounts are pictured on their site to insert fully to a 90 degree angle. I thought they were supposed to lock in place, but it seems like you had a really similar problem. we were trying to hang the light over an existing grow, and even with two people holding the frame of the light, it was so heavy and the mounts so unstable it was next to impossible to even maneuver the lights into place. We also tried lifting the lights up to chains already hanging, and they still wouldn't hold it at all. this is really a serious safety concern. and this design would make it absolutely impossible to hang the lights at an angle. even if this fit, the intended angle of the hook would allow the upper side of the light to release as soon as you lowered the other.
 
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ttystikk

Well-Known Member
Illumitex is owned by the same asshole billionaire who runs Surna/hydro innovations. They don't honor their warranty claims, either. Seems to be a corporate wide business practice.
 

thezephyr

Well-Known Member
Mad science with a purpose; working at getting more yield from smaller spaces with less energy consumption and labor.
yeah that's a really impressive system man, mad science without a doubt the best kind. I just meant your not totally relying on someone else's generic system, instead you modified or built something unique and specific ideal for your situation. that is clearly a precision instrument.
 
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