Pacific Seedbank Germination Guarantee

Hey, just wanted to let the community know about my experience with Pacific Seedbank. In December, I ordered 5 Girl Scout Cookies, 5 Godfather OG, and 5 New Glue seeds. They threw in 3 Cateract Kush autos. I germinated the whole lot using their recommended paper towel method, and got miserable results. 1 Godfather, 2 Girl Scout Cookies, 3 New Glue germinated. 2 of the 3 free ones popped. I took pics of the failed ones, emailed them to customer service, and a day later they sent me an email with a code for the dollar value of the bad seeds. I have until June to use it. I hope the replacement seeds do better than the first batch. Pleased with the customer service.

I have just done a purchase from them. Your posting kills the rest of my confidence in them.
I bitched to them about no freebies when I spent over $200 and they argued about how great there CS was and they only give out freebies when there is issues.

there is 0 requirement to get freebies from any business .... i'll never understand entitlement like this

I understand that but when a fair amount of seed dealers that do it is a fair question to ask. Plus with the price of seeds normally over 10 $ it is a reasonable request I think.

With the number of seed sellers it is a good way to make an impression on a customer so he or she returns for more purchases.