Mod please help

J Bleezy

Well-Known Member
Sorry for posting this here and I can delete it asap if need be. I'm trying to figure out how to make it so I DO NOT get a notification on my phone every time someone likes a post or posts a message. I still want the alert, just not to notify me via my phone.
Any help is appreciated.
Thank you, J Bleezy.
 

J Bleezy

Well-Known Member
Click on your avi/username. Drop down to "alert preferences". It can be handled there.
Thank you for the reply man. I've tried going through there and I can find certain things to turn off notifications for. However, there is no (or I don't see) option to turn off the notifications to my phone.
I'm not sure if I'm explaining this correctly. I'd still like the alerts to be there when I log on to riu, I don't want rui to send a notification to my phone about it though.
Thanks again
 

budlover13

King Tut
Thank you for the reply man. I've tried going through there and I can find certain things to turn off notifications for. However, there is no (or I don't see) option to turn off the notifications to my phone.
I'm not sure if I'm explaining this correctly. I'd still like the alerts to be there when I log on to riu, I don't want rui to send a notification to my phone about it though.
Thanks again
I'm, by far, not the most tech savvy person around these parts lol. Might be an app thing?

Gonna try to move this to a more appropriate forum so you have a better chance at getting an answer.
 

sunni

Administrator
Staff member
i havent ever seen riu send an alert to someones phone but mobile is tricky so lets make this more clarified for me to help you im going to ask a series of questions no need for fluff or filler just answer them as clear and concise as possible.

after checking around im almost 90% positive whats happening is

you have your email linked to your mobile phone, and your email is texting you.
Every Time you get an email your email texts you
so it looks like you're getting a text from rollitup but youre not youre just getting an email from rollitup but your email is texting you that you got an email.
If that is the case you need to go into your email itself and unapprove it from texting you when you get emails. That i can try to help you with but your best bet is to go to your phones support website because I am rollitup support.

If that is not the case proceed with the next 6 questions

1. did you sign up via google +, facebook ,twitter integration, or email?


2. did you enable the 2 step verification via app ?
twostep.jpg

3. what type of phone iphone or android? if android what model/make?

4. are you getting them as a Text message or IS IT a text that youve gotten an email from rollitup sometimes if you have your email associated with your phone number it will text you depending on your phone ?

5. did you buy the app from the playstore or apple store at some point? (it sometimes comes up for sale randomly)

6. are you using tapatalk?

so lets start with these, and work our way to fixing this problem
as i have stated mobiles are tricky there is a plethora of what ifs and etc.

Next time please always use support
 

J Bleezy

Well-Known Member
Thanks man. I used a different email account and had not updated the settings. Sorry, I'm pretty bad with phones/computers. I appreciate the help.
Should I delete this?
 

sunni

Administrator
Staff member
Thanks man. I used a different email account and had not updated the settings. Sorry, I'm pretty bad with phones/computers. I appreciate the help.
Should I delete this?
so was it your email texting your phone than?

theres no need to appologize my job is to help you
 
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