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Reload this Page HTGsupply.com (one of the good ones)
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Old 09-06-2007, 10:44 AM
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Thumbs up HTGsupply.com (one of the good ones)
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Well i woke up today to a little problem, "well a big problem"...
My HPS bulb was not striking, and i just started the (new bulb) HPS on 12/12 monday.."Man i was pissed", but no worries.. I called Tony at HTGsupply.com , (where i got my light system) and he took care of me..He is sending me a new bulb overnight, "no questions asked". I have to say with every time i have used HTG, i have had nothing but top notch customer service, and just wanted you all to know that they take excellent care of their customers...
I am in no way associated wit HTG, but im just a very happy customer. This is one of the good ones.
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Old 09-06-2007, 10:51 AM
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Exact same thing happened to me! And happily the exact same quality service!
Thanks HTG!
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Old 09-06-2007, 11:52 AM
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so thay put there customers first?? its good to no, thanks,,
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Old 09-06-2007, 12:38 PM
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I bought the two ballast elsewhere but I have used this site for my reflector and bulbs and alot of other stuff and am VERY happy. I hate reading this because I know I should have a backup bulb.

MDhydro.com I would also recomend for its great prices on ballast.
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Old 09-06-2007, 01:27 PM
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I just bought a 400 watt digital ballast and a supernova hood as well as a couple extra bulbs. I paid almost 100 in shipping and then saw on the boxes when they showed that it only cost around 50. Tony shipped me out a couple other things I needed to make up for the extra cost at not additional charge to me. Stand up business and stand up guy.
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Old 09-06-2007, 05:40 PM
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Default Me too!
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Had two bulbs burn out in two weeks, i had ordered the cheapies with my new digital ballast. Tony sent me a sunmaster replacement no questions asked................................
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Old 09-07-2007, 12:12 PM
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The replacement bulb just got here, so im all set..
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Old 09-07-2007, 12:18 PM
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I have been buying from marylandhyroponics.com and prettyy happy with them. I grabbed my 2 600 watt switchable ballasts with cordsets for $115 a piece.I had some bulbs from ebay and they burnt up twice so they ended up sending me 2 bulbs they have fore the ballast for free.
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Old 09-07-2007, 12:40 PM
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just ordered 400watt hps, heavy duty timer, mylar, airpump from htgsupply.com

their prices are incredibly low!
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Old 09-07-2007, 01:10 PM
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i have ordered from hgtsupply several times. just recently i ordered a replacement bulb 600watt and it came damaged i called tony about it and he has sent one overnight to me no questions asked. good customer support and this is the first time i have received a defective product from them.
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