i have ordered from htgsupply a MILLON times with no problems and FAST shippment of purchases. Ive never tried to cantact them but i always leave my email on the order form or whatever i get and they always email me saying that it has been sent and it has the ups tracking code and a link to that to find out where your package is at.

maryland hydrponics is supposed to be good too but i dont feel like searching through their site to find out for sure