06-06-2009, 09:44 AM
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Ganja Smoker
Pot Head
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Join Date: Jun 2008
Location: Los Ganjales
Posts: 222
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Quote:
Originally Posted by beginningbotanist420
They shipped you a free one, no questions asked, without havng to return it, all because it just quit working? What's wrong with the fan?
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I took the fan to my uncles to have it checked (he's an electrician) come to find out I crossed my wires and killed it. When I talked to the representative (maybe he was the manager) he told me he was going to call s&p direct and get it sorted out for me. He asked for my phone number and called me 30 minutes later with the good news. He said that there are rare occasions that these fans quit working but it has happened twice before. So he just said that s&p will be shipping it out to me. I lucked out because on their warranty policy it states that they dont replace any items that have been damaged due to improper wiring.
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